MFG Engineering Technician (On-site)

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm to transform lives through the power of sound. A life that empowers you to hear more, do more, and be more than you ever thought possible. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.

Responsibilities

• Lead by example living our core operational values: Listen, Challenge, Transform, Care, and Commit.
• Develop a robust understanding of production procedures and tasks, including 3D printing of production components, electric assembly of devices, service and repair activities, shipping, and electrical/acoustical testing.
• Collaborate on new equipment/process implementation and execution of improvements on existing equipment/processes.
• Represent the Manufacturing Engineering Team to other teams in operations, serving as a liaison for process improvements, production activities, and data acquisition of failure modes and device/process analysis.
• Participate in deploying facility layout changes, as required.
• Lead and oversee rework efforts, as required.
• Perform quality checks on devices.
• Identify and drive improvement efforts to support cost, quality, delivery, and safety initiatives.
• Collect and trend data on returned products and process failures, and provide recommendations to the engineering team on process improvements to address root causes.
• Proactively identify growth and development opportunities within the role, both technical and professional, and drive continual improvement.
• Troubleshoot process issues, diagnose device and equipment failures, and implement process improvements.
• Actively participate in technical diagnostics, root cause analysis, validation execution, and change implementation.
• Adhere to all compliance and regulatory requirements, including participation in CAPA and audit action plan execution as needed.
• Other duties as assigned.

Requirements

• 1-3 years of equipment experience in a production environment with assembly; prefer electronics experience.
• Continuous Improvement Mindset.
• Excellent analytical and problem-solving skills, including data acquisition and analysis.
• Excellent communication and people skills.
• Self-motivated with strong written and verbal communication skills; ability to effectively prepare and deliver technical reports.
• Knowledge of MS Office (Word, Excel, PowerPoint).

Qualifications

• Required Education: 2-year Degree in Electronics, Manufacturing, Engineering, or equivalent work experience and knowledge.
• Understanding of LEAN methodologies and applying such tools to operations.
• Hearing or medical device experience.
• Experience with electronic assembly, firmware management, 3D printing systems, UV cure systems, acoustical test systems, laser marking.
• 1-3 years of experience working in a regulated environment (i.e., ISO 9001, ISO 13485, FDA QSR).
• Experience with data acquisition/analysis and demonstrated ability for fact-based decision-making leveraging analytics.

Travel

Limited travel as needed by project. 0-1 weeks annually.

Working Environment

Office and light assembly operations.

Physical Demands

Sitting, standing, walking, and support of assembly operations. Some heavy lifting or strenuous activity.

Schedule

Full-time position during normal business hours, which may include some limited after-production hours support.

Benefits

• Generous Benefits including PTO and Paid Holidays.
• 401k with Company match.
• Paid Parental Leave & Transition Back to Work Benefits.
• Company HSA Contributions.
• Free Hearing Aids for Family Members.

Pay

Total annual compensation for this position includes a competitive base pay, along with performance-based commissions. Depending on your work location, the hourly pay for this position may range from $30.00 - $33.00 hourly rate.