MetroMarket Mobile Market Assistant Lead

About the Role

The MetroMarket Mobile Market Assistant Lead is a vital member of the MetroMarket sales team, responsible for managing on-site programming, cash register operations on market days, staff management both on-site and at the warehouse, and providing excellent service to customers. The ideal candidate is proactive, communicates effectively, takes initiative, and can manage multiple priorities in a fast-paced environment while maintaining attention to detail.

Responsibilities

• MetroMarket Program
  • Work with the MetroMarket Pricing and Procurement Assistant Lead to select appropriate items and ensure key products are in stock.
  • Assist the team with loading and unloading products on and off any MetroMarket vehicle.
  • Work with the MetroMarket Lead to plan for voucher usage and processing.
  • Work with the MetroMarket Pricing and Procurement Assistant Lead to ensure enough products are available for the influx of customers using vouchers.
• Team Management
  • Serve as the site lead on the vehicle route.
  • Manage drivers, operations associates, and volunteers at each location, ensuring processes are followed and issues are addressed.
  • Ensure all MetroMarket staff and volunteers deliver excellent customer service to all community members and maintain an attractive and safe retail environment.
  • Work with the MetroMarket Lead to address and improve the on-site programming experience.
• Quality Control
  • Ensure the highest levels of quality control, including verifying that all foods are fresh, safe, and visually appealing.
  • Ensure that the MetroMarket vehicle and its surroundings are clean and free of debris at each site.
• Cash Management
  • Oversee accounting of cash generated at POS, working with the MetroMarket Lead.
  • Ensure that all registers are accurately reconciled daily.
  • Collect all money and necessary reports for all registers and send to accounting daily as needed.
• Operate any MetroMarket vehicles, appliances such as refrigeration systems, and diesel generators.
• Provide feedback for monthly and weekly reporting of sales and overall site performance at meetings and as needed.
• Attend weekly leadership meetings to communicate and improve the community and employee experience.
• Other duties as assigned.

Requirements

• Education and/or Experience
  • 3+ years of supervision or management experience within retail; grocery retail experience is a plus.
  • Experience working with a multicultural workforce.
• Knowledge, Skills, and Abilities
  • A positive attitude, problem-solving skills, and a passion for supporting the organization's mission.
  • Ability to work independently as well as with a team.
  • Strong ability to manage time efficiently and learn quickly.
  • Proven ability to meet deadlines.
  • Ability to work and communicate with diverse populations.
  • Knowledgeable working with Microsoft Office.
  • Strong customer service skills and the ability to establish positive interpersonal relationships with colleagues and customers.
  • Must be an effective team member and maintain a professional demeanor with the ability to listen to others.
  • Knowledgeable about nutrition and cooking is a plus.
• Special Requirements
  • Must have a valid driver’s license.
  • Must have Hep A vaccination or willingness to obtain vaccination prior to the start date.
  • Familiar with Trauma Informed Principles.
  • Willingness to drive transit vans for food deliveries within the St. Louis area.
  • Willingness to assist with other OFS duties as required or as assigned.

Working Conditions and Physical Demands

• The job is physically active.
• Ability to stand for the majority of an 8-10 hour shift.
• Ability to stand for up to two hours at a time and lift 40 pounds.
• Must be available for work 6am-7pm Monday-Friday and occasional Saturdays.