Metrology Supervisor / Technical SME - Calibration & Measurement Science

We need to output only HTML fragment, using

for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. Must not put Job ID etc. Remove boilerplate. Include sections only when posting has real specific content. Must preserve all substantive info. Must not invent or summarize away detail. Must not include filler like "commensurate with experience". Must not create Pay/Schedule/Benefits sections unless posting actually states them. The posting includes "Work hours: 1st Shift: Monday – Friday: 8:00 AM CST – 5:00 PM CST, with occasional support outside standard hours as operational needs require". That's schedule info. Also "Travel Requirements: 5-10%". That could be schedule? Not exactly schedule but maybe part of schedule? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Schedule section for work hours and travel. Benefits: posting mentions "Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!" That's benefits content. Pay: Not mentioned. So we should not create Pay section. Also we need About the role: maybe a brief intro? The posting includes description of role at top: "At Alcon, we're passionate...". That's about company, not role. The role description: "This role is part of Alcon's Engineering function...". That could be About the role. We'll include that. Responsibilities: The "PRIMARY JOB DUTIES:" list and other duty paragraphs. We'll put those under Responsibilities. Requirements: The "WHAT YOU’LL BRING TO ALCON:" includes Bachelor's degree or equivalent, English fluency, 2 years relevant experience, work hours, location, travel, sponsorship not available. Those are requirements. Also maybe "WHAT YOU’LL BRING TO ALCON:" is qualifications. We'll treat as Requirements. Qualifications: The "PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:" list. That's qualifications. Skills: Could be part of preferred qualifications but we could separate skills? The instruction says we can use Skills heading if there is specific content. The preferred qualifications includes skills like "Strong leadership, communication, root cause analysis, technical writing, and decision-making skills". Could be Skills section. But we might combine into Qualifications. However we need to follow instruction: prefer a few substantive sections over many thin ones. So maybe we combine Qualifications and Skills into one Qualifications section? But they gave separate headings list; we can decide to include Skills if there is distinct content. The preferred qualifications includes both experience and skills. Might be better to split: Qualifications for education/experience, Skills for abilities. Let's see. We have: - About the role: description of role purpose. - Responsibilities: primary job duties list (the bullet points under "PRIMARY JOB DUTIES:" plus maybe other duty paragraphs like technical authority etc. Actually those are also responsibilities. We'll include all duty-like paragraphs. - Requirements: WHAT YOU’LL BRING TO ALCON: bullet points (Bachelor's degree..., English fluency, 2 years relevant experience, work hours, location, travel, sponsorship not available). Also maybe "Work hours: 1st Shift..." is schedule but we already have schedule section. We'll move schedule to Schedule section. - Qualifications: PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE: list of preferred qualifications (degree in engineering etc., experience, expertise, regulated environments, leading technicians, certifications, knowledge of ISO/IEC 17025, supporting audits, etc.) - Skills: maybe extract the skills: "Strong leadership, communication, root cause analysis, technical writing, and decision-making skills, with the ability to influence cross-functional teams and translate complex technical concepts into practical guidance." Also maybe "Ability to fluently read, write, understand, and communicate in English" is requirement not skill. We'll put the leadership etc. under Skills. - Benefits: "Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!" - Schedule: Work hours and travel requirements. We must not include boilerplate like EEO, scam warning, application instructions, etc. Also remove duplicated lines. We must preserve all substantive information. Ensure we don't lose any details. Let's extract content. First, About the role: The paragraph after "Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. The Metrology Supervisor / Technical SME - Calibration & Measurement Science (Management Path) is responsible for leading site metrology and calibration operations while serving as the technical authority for measurement science, calibration systems, traceability, and uncertainty analysis. This role provides leadership to metrology technicians and contractors, ensuring measurement systems remain accurate, reliable, compliant, and audit ready. The position supports manufacturing, laboratory, engineering, facilities, utilities, quality, validation, and automation functions through the development and maintenance of robust calibration programs, the establishment of sound measurement practices, and adherence to company procedures, regulatory requirements, and industry standards. Additionally, the Metrology Supervisor provides technical guidance, strategic planning, resource forecasting, vendor recommendations, and continuous improvement initiatives that support Site Automation objectives, operational excellence, and budget planning." That's a good About the role. Responsibilities: The "Specifics Include: PRIMARY JOB DUTIES:" then list items each starting with a verb. Also there are sections: TECHNICAL AUTHORITY AND SME SCOPE, QUALITY SYSTEM, STANDARDS, AND ACCREDITATION READINESS, PEOPLE LEADERSHIP AND OPERATIONAL SUPPORT, SUCCESS IN THIS ROLE WILL BE MEASURED THROUGH: These are also responsibilities or expectations. We'll include them under Responsibilities as subpoints maybe. We need to use

• for any list of duties/requirements/benefits. So we can break each duty into
• . For paragraphs that are not list but prose, we can use

  . But we can also convert them into list items if they are duties. The instruction: Use

  • for any list of duties/requirements/benefits, and

    for prose. So we need to decide what is a list. The PRIMARY JOB DUTIES are a list of items each starting with a verb; we can treat as list. The TECHNICAL AUTHORITY AND SME SCOPE also list of responsibilities. QUALITY SYSTEM... also list. PEOPLE LEADERSHIP... also list. SUCCESS IN THIS ROLE... also list. So we can combine all duty-like statements into one big list under Responsibilities, or we could have multiple lists under subheadings but we only allowed headings from the set; we cannot add custom headings like "Technical Authority". So we should just have one Responsibilities section with a

    containing all duty items. Ensure we preserve all specifics. Let's extract each duty item: From PRIMARY JOB DUTIES: - Lead daily metrology and calibration operations, including work prioritization, technician support, contractor coordination, and resolution of operational or compliance-related issues. - Supervise, coach, and develop metrology personnel while promoting technical excellence, accountability, collaboration, and continuous improvement. - Oversee the development, implementation, maintenance, and evaluation of calibration programs, methodologies, and measurement systems. - Identify and evaluate sources of measurement error to ensure measurement process reliability and system performance. - Develop and improve calibration methods using accepted measurement science principles and industry best practices. - Serve as the site Subject Matter Expert (SME) for calibration methodologies, metrological traceability, measurement uncertainty, reference standards, calibration intervals, and measurement risk assessments. - Ensure calibration activities, records, procedures, certificates, and supporting documentation are completed and maintained in compliance with applicable company procedures, regulatory requirements, and recognized metrology standards. - Provide technical leadership to engineering, manufacturing, quality, validation, laboratory, facilities, and automation teams regarding instrument suitability, measurement requirements, tolerances, M&TE assessments, and uncertainty evaluations. - Lead investigations and corrective actions associated with out-of-tolerance conditions, failed standards, reverse traceability events, calibration deviations, and measurement system performance issues. - Maintain governance of calibration management systems, including ProCal records, instrument master data, calibration schedules, standards inventories, certificates, and workflow approvals. - Establish technician qualification requirements, competency standards, training programs, and development plans. - Support internal audits, external audits, regulatory inspections, management reviews, and continuous compliance initiatives related to metrology and calibration systems. - Ensure compliance with applicable Good Practice (GxP) requirements through adherence to procedures, data integrity expectations, documentation standards, and required training programs. - Partner with Site Automation leadership to support workload forecasting, resource planning, vendor management, service strategies, and continuous improvement opportunities. From TECHNICAL AUTHORITY AND SME SCOPE: - Interpreting company calibration procedures, site requirements, and applicable industry standards for practical implementation. - Approving or recommending calibration methodologies, measurement approaches, tolerance strategies, guard banding practices, calibration intervals, and uncertainty analysis methods. - Evaluating the suitability of instruments, reference standards, procedures, environmental conditions, and measurement systems for intended use. - Leading or reviewing M&TE assessments, uncertainty budgets, measurement capability evaluations, and traceability decisions. - Representing Site Automation and Facilities Metrology in technical discussions with Quality, Validation, Engineering, Manufacturing, Laboratory, vendor, and audit teams. - Identifying gaps in metrology capability, compliance, training, standards management, or documentation and driving corrective or preventive actions. From QUALITY SYSTEM, STANDARDS, AND ACCREDITATION READINESS: - Maintaining metrology practices aligned with applicable company procedures and site quality system requirements. - Supporting measurement management principles consistent with ISO 10012 and applicable industry best practices. - Supporting the use of ISO/IEC 17025 accredited external calibration laboratories when required for critical reference standards and measurements. - Applying sound metrology principles related to measurement uncertainty, traceability, decision risk, and calibration reporting practices. - Developing and executing ready-made plans for future accreditation initiatives or expanded internal calibration capabilities when justified by business needs. - Coordinating technical assessments, proficiency testing, inter-laboratory comparisons, vendor evaluations, and program performance reviews as appropriate. From PEOPLE LEADERSHIP AND OPERATIONAL SUPPORT: - Supervise, coach, train, and develop metrology technicians and assigned contractors. - Foster a culture of engagement, recognition, accountability, technical excellence, and continuous improvement. - Establish clear expectations regarding safety, documentation quality, compliance, schedule adherence, data integrity, investigation rigor, and customer support. - Monitor team capacity, calibration workload, overdue performance, recurring failures, and resource constraints to support effective planning and prioritization. - Partner with the Manager, Site Automation to identify budget needs, service requirements, capital replacement opportunities, technology investments, and vendor support strategies. - Drive employee development through performance management, succession planning, technical training, and career growth initiatives. From SUCCESS IN THIS ROLE WILL BE MEASURED THROUGH: - Calibration schedule adherence and timely completion of required reviews. - Complete, accurate, and audit-ready calibration records and documentation. - Effective management of out-of-tolerance events, failed standards, and traceability investigations. - Demonstrated technician competency, training effectiveness, and workforce development. - Continuous improvement of metrology program maturity, compliance, standards management, and operational effectiveness. - Strong customer support and partnership across manufacturing, laboratory, engineering, facilities, automation, and quality organizations. Now Requirements (WHAT YOU’LL BRING TO ALCON): - Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs) -