Methuen Crumbl Shift Leader

Job Summary

We're looking for a dependable, motivated Shift Leader who thrives in a fast-paced environment and values flexibility. This role is perfect for someone who can confidently lead a shift whether it's opening the bakery at 6:00 AM or closing it down at 10:30 PM.

About the role

This is a year-round leadership position requiring consistent availability to ensure strong team continuity and performance. We are hiring for both full-time and part-time roles.

Responsibilities

• Lead and support your team during active shifts
• Oversee day-to-day store operations, including cookie preparation, baking, quality checks, customer service, and cash handling
• Assign and rotate team members to specific stations, ensuring efficient and cohesive team performance

Qualifications

• Previous leadership experience, ideally in a food service or fast-paced retail environment
• Confidence leading a team, quick problem-solving skills, and commitment to maintaining high standards
• Strong communication skills, comfortable interacting with customers, team members, and management
• Basic qualifications: at least 18 years old, reliable transportation, able to stand for extended periods, lift up to 25 lbs, and available on Fridays and Saturdays

Benefits

• Two weeks of paid vacation (PTO)
• Health insurance options
• One guaranteed weekend day off
• Up to $1,000 in employee referral bonuses
• 10% tuition discount at Southern New Hampshire University

Pay and Availability

Join our team at Crumbl Cookies and earn a base rate of $20.50 per hour. This is a year-round leadership position requiring consistent availability to ensure strong team continuity and performance. We are hiring for both full-time and part-time roles.

Skills

• Baking
• Customer Service
• Communication Skills
• Team / Collaboration
• Detail Oriented
• Food Safety (or Manufacturing Sanitation / Disinfectant)
• Scheduling
• Pastry Chef (or Cake Baking)
• Food Preparation (or Cooking)
• Leadership

Benefits

• Two weeks of paid vacation (PTO)
• Health insurance options
• One guaranteed weekend day off
• Up to $1,000 in employee referral bonuses
• 10% tuition discount at Southern New Hampshire University