MES Support Analyst

About the role

This position is responsible for managing the company's social media presence and engaging with customers through various platforms.

Responsibilities

• Develop and execute social media strategies to increase brand awareness and customer engagement.
• Create and manage content calendars for multiple social media channels.
• Analyze social media metrics to measure performance and make data-driven decisions.
• Collaborate with cross-functional teams to ensure consistent messaging across all platforms.
• Respond to customer inquiries and feedback on social media platforms.

Requirements

• Bachelor's degree in Communications, Marketing, or related field.
• 2+ years of experience in social media management or similar role.
• Strong understanding of digital marketing principles and analytics tools.
• Excellent written and verbal communication skills.
• Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.

Qualifications

• Experience with SEO and content optimization.
• Knowledge of graphic design and video editing software.
• Ability to work independently and manage multiple projects simultaneously.

Skills

• Strategic thinking and problem-solving skills.
• Attention to detail and ability to meet deadlines.
• Customer service orientation and empathy.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.

Pay

$50,000 - $60,000 annually.

Schedule

Full-time, Monday to Friday, 9 AM to 6 PM.