MES IT Support Lead
Saransh Inc · St Louis, MO · 5 days ago
On-siteInformation TechnologyContract
Responsibilities
- Coordinate MES implementation and support activities.
- Gather business requirements and process gaps.
- Work with Operations, Quality, Validation, Infrastructure, ERP, and Global MES teams.
- Support UAT, Go-Live, Hypercare, and steady-state operations.
- Manage incidents, escalations, and change requests.
- Care for training, documentation, and user adoption.
- Ensure site readiness, including devices, printers, scanners, user access, and connectivity.
- Sustain compliance and CSV-related activities.
Requirements
- Experience 10+ years of experience in MES, Manufacturing IT, or Manufacturing Systems.
- Supporting MES implementations and post-production support.
- Experience with Manufacturing Execution Systems (MES).
- Experience in a Manufacturing / Pharma / Life Sciences domain.
- Experience with Requirements gathering and stakeholder management.
- Experience with UAT, Testing, Go-Live, Hypercare Support.
- Experience with SOPs, Work Instructions, User Training.
- Experience with Incident Management and Production Support.
- Experience with Change Management and Governance L2/L3 Support Coordination.