Merchant Specialized Product Sales
About the role
Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. The role helps drive new merchant business acquisition in direct partnership with Treasury Sales Officers (TSOs) and collaboration with relationship managers. It engages clients as part of the extended client team for more complex merchant sales, providing deep understanding of a client’s commerce ecosystem and consulting on integration, industry standards, trends, and broader bank product solutions. The position serves as the main point of contact for higher‑valued and more complex merchant opportunities, developing tailored value propositions, positioning solutions across the merchant solutions set (Tokenization, Equipment, Transaction Routing, etc.), and working across a matrixed organization to uncover opportunities, advise prospects, and close new business.
Responsibilities
- Manages client engagements and reviews, account management, complex deals, and emerging solution opportunities to grow market share through deal support.
- Serves as a bank representative presenting at key industry events, leading consultative discussions at multiple organizational levels, and providing product line expertise.
- Supports banking line partners in understanding treasury management, product risk, and ensuring applicable policies are applied throughout the sales cycle.
- Manages the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams.
- Identifies and develops responses to emerging product trends, competitive strategies, and market gaps.
- Develops and implements programs and policies in partnership with market leadership to drive Global Treasury solutions and local market strategies.
- Participates as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions.
Required Qualifications
- 0‑2 years of Core Acquiring (Credit/Debit) industry experience.
- 0‑2 years of direct sales experience.
- 0‑2 years of sales experience including C‑level sales.
- Ability to travel 25% of the time.
- Strong analytical and organizational skills.
- Ability to cultivate and strengthen client relationships with senior business and IT staff members.
- Ability to technically consult with C‑level executives within the client environment.
Desired Qualifications
- 2‑5 years experience in the Retail, eCommerce, and Generalized industry.
- Experience working with national/enterprise‑sized clients.
- Expert knowledge of POS (integrated/standalone) payment interfaces.
- Demonstrated experience working with third‑party VARs, integrators, and payment gateways.
- Understanding of PC payment applications, merchant services industry applications, accounting systems, competitive landscape in the payments industry, ERP systems, data security (PCI), file formatting, and data transmission.
Skills
- Adaptability
- Analytical Thinking
- Customer and Client Focus
- Written Communications
- Client Experience Branding
- Client Solutions Advisory
- Oral Communications
- Presentation Skills
- Account Management
- Business Acumen
- Market Analysis
- Mentoring
Schedule
- Shift: 1st shift (United States of America)
- Hours per week: 40