Merchant Fraud Analyst

What you’ll do

• Monitor and investigate transaction patterns, account activities, and user behavior patterns to detect and mitigate fraudulent activities in real-time
• Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed
• Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols
• Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods

Who you are

• 1-3 years of experience in fraud at a financial institution – experience in an issuing bank, PSP, or other fintech platform is a plus
• Knowledge of the payments ecosystem, issuing and acquiring, and the fraud types impacting mainly issuers (e.g., chargeback fraud, scams, account takeover)
• Highly analytical and data-apt; proficient in using data to identify emerging trends, drive investigations, and suggest improvements to fraud operations policies and tooling
• Experience with fraud prevention, fraud detection, fraud investigations and fraud remediation in the banking sector
• Willingness to make difficult decisions and quickly learn and iterate from these experiences - you are skilled at using data to drive decisions
• You are able to work both on your own and with others, taking ownership where your knowledge is needed. At the same time you are a strong collaborator who is comfortable with connecting with colleagues globally across different teams and cultures, sharing ideas to improve efficient teamwork

Pay

The base salary for this role in Chicago will range from: $85,000.00 - $110,000.00. The total compensation package also includes equity (RSUs).