Jobs · Sales · North Carolina

Merchandising Team Manager

Belk · Rocky Mount, NC · 3 wk ago
On-siteSalesFull-time

Demonstrated Responsibilities

  • Lead team in execution of back-of-house operations, including receiving and processing inbound deliveries, readying product for sales floor, processing damages, preparing and completing outbound shipments, and supporting store fulfillment.
  • Cook up coordination of organization and maintenance of equipment, devices, communication boards, supplies, signage, fixtures, and other tools to promote efficiency and maximize productivity.
  • Direct and support team with front-of-house operations, including product placement, floor sets, stock and supply replenishment, facilities maintenance, pricing activities, promotional sets, audits, and customer service to enhance customer experience.
  • Collaborate with selling and visual teams to support overall management and maintenance of merchandise presentations and customer shopping environment, ensuring alignment with visual merchandising directives, planograms, cleanliness, and company standards.
  • Participate in weekly leadership workload planning meetings to ensure all merchandising and operations tasks are prepped, planned, and scheduled, while ensuring execution plan aligns with company priorities, directives, and processes.
  • Utilize company systems, planning tools, and reporting to determine forecasted receipts and required labor hours.
  • Build comprehensive team knowledge of merchandising, operations, and omni processes and procedures, ensuring associates are trained to execute consistently, efficiently, and effectively.
  • Model behaviors that foster a culture of excellence, teamwork, and a strong drive for results.
  • Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
  • Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued and a sense of belonging.
  • Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to ensure ready-now bench of store talent.
  • Oversee associate onboarding experience, ensuring structured onboarding completion.
  • Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.

Qualifications

  • Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to develop others through mentorship, effective communication, and side-by-side coaching.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Communicate with excellence.
  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
  • 3+ years of experience in Visual Merchandising or Retail Management.
  • Able to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  • Able to push/pull receiving equipment weighing up to 500 lbs.

Skills

  • Ability to apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
  • Develop others through mentorship, effective communication, and side-by-side coaching.
  • Work with minimal supervision in a deadline-driven environment.
  • Communicate with excellence.
  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Benefits

(Not specified)

Pay

(Not specified)

Schedule

(Not specified)

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