Merchandising Specialist

About the role

The Merchandising Specialist is responsible for merchandising sets, conversions, and new products categories within established national retail accounts in an assigned territory. Merchandising Specialists will report directly to the Sales Operations manager. They will model the ASSA ABLOY values and behaviors to achieve service excellence, meet and exceed organizational objectives and support fiscal responsibility.

Responsibilities

• Execute Monthly Merchandising Set Work Plan strategies at store level (80%).
• Executes refreshes/conversions and Merchandise Planograms.
• Maintain store presentation standards through building displays, fixture installation, store sets, shelf maintenance, down stock, retrofits, display maintenance and POP installation.
• Ensure arrival and execution of sets as scheduled.
• Provide walk‑through and set‑knowledge training to store personnel upon completion of a set.
• Manage reporting, product knowledge, training and performance of third‑party merchandisers on an as‑needed basis.
• Capture and communicate store intelligence, execution gaps, and sales opportunities to TMs and leadership.
• Assist with merchandising efforts for surrounding territories when needed.
• Review, assess, and remove returned/bought‑back products.
• Maintain a regular and timely call cycle to each customer within the assigned territory.
• Assist in occasional regional trade shows, regional sales meetings, and support other Merchandise Specialists with special events, vacancies or other events.
• Perform service and maintenance visits (clean, front and face, correct defects, replace missing POP) during available capacity secondary to merchandising sets.
• Work independently but collaborate closely with TMs and Service Leadership.
• Maintain records according to company guidelines for shipping errors, shortages, and defective products; complete reports, surveys,