Merchandising Sales Associate

About the role

This position is part of the Field Activity Support Team (FAST), primarily assigned to a single store, responsible for “start to finish” variable tasks such as planograms, signage, price changes, and supporting merchandise and fixture assembly as well as maintaining all signage. The role interacts with customers and team members while providing legendary customer service.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts dictated by business needs.
• Communicate proactively and regularly with the District FAST Supervisor and Store Operations on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Maintain visual merchandise standards.
• Perform project‑related measurements.
• Complete store layout initiatives.
• Complete store price changes accurately and in a timely manner.
• Install, update, and maintain store signage, including Circulars, Price Cuts, and Managers’ Specials.
• Assemble merchandise, fixtures, and PDQs.
• Perform recovery and review planogram integrity.
• Make the customer a priority and provide legendary customer service using the GURA method (Greet the Customer, Uncover the Customer’s needs, Recommend products, Ask for the Sale).
• Promote a safe and productive work environment for team members and customers and adhere to company safety training and guidelines.
• Perform other duties as assigned.

Requirements

• Prior retail and/or merchandising experience (required).
• Must be 18 years of age or older.
• High school diploma or equivalent (preferred but not required).
• Ability to read, write, and count accurately.

Preferred Skills and Abilities

• Strong communication and problem‑solving skills.
• Basic computer skills.
• Strong interpersonal skills with the ability to resolve issues ethically and with minimal conflict.
• Self‑directed with the ability to complete assignments with little to no assistance.
• Knowledge of farming, ranching, pet/equine, or welding (preferred).

Working Conditions

Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.) with adequate lighting and temperature. Work shifts vary by store, typically no less than 4 hours and may exceed 10 hours. The environment is generally favorable, working inside with moderate noise.

Physical Requirements

• Ability to be near or around birds/poultry.
• Frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and climbing ladders.
• Ability to move and transfer merchandise weighing up to 50 lb throughout the store.
• Ability to move throughout the store for an entire shift.
• Occasional lifting or reaching of merchandise overhead.
• Ability to push and pull merchandise up to 2,000 lb with proper material‑handling equipment (e.g., pallet jack).
• Ability to read, write, and count accurately for documentation.
• Ability to complete all required training.
• Strong written and verbal communication skills for effective interaction with team members and customers.
• Non‑sedentary position involving kneeling, stooping, bending, lifting up to 50 lb, reaching overhead, sitting, standing, and walking.

Benefits

Tractor Supply and Petsense by Tractor Supply offer a comprehensive total‑reward package that includes medical, dental, and vision coverage; company‑paid life and disability insurance; paid parental leave; tuition reimbursement; and family‑planning resources such as adoption and surrogacy assistance. Full‑time and part‑time team members are eligible, with part‑time new hires gaining eligibility after averaging at least 15 hours per week during a 90‑day look‑back period.