Merchandising Manager
Michaels Stores · Madison, WI · 4 wk ago
MarketingFull-time
Location: Store – Monona, WI
Responsibilities
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure execution of Company policies and standards, holding the team accountable for store conditions and results.
- Provide Manager‑on‑Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
- Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
- Execute and maintain SISO (Store‑In‑Stock Optimization) routines to drive in‑stock levels, replenishment accuracy, and sales readiness.
- Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
- Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
- Support a clean, organized, and customer‑ready store environment, including backroom organization and sales floor recovery.
- Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
- Execute ad sets, ensuring promotional signage and product placement are compliant and customer‑focused.
- Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
- Oversee Ship‑from‑Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
- Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
- Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
- Train, coach, and develop team members through structured TM onboarding and ongoing skill‑building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
- Other duties as assigned.
Requirements
- 3+ years retail leadership experience.
Work Environment
Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching. Must be able to lift, carry, push, and pull merchandise and fixtures up to 25‑50 pounds (with or without reasonable accommodation), climb ladders or step stools, and perform repetitive motions such as scanning items, stocking shelves, and operating POS equipment. The role operates in a fast‑paced environment with frequent customer interactions and includes nights, weekends, and early mornings.
Benefits
- 401(k) with employer match (eligible positions).
- Employee Assistance Program.
- Medical, dental, and vision coverage, including telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Various voluntary insurance options.
- Employee discounts and access to partner discount programs.