Merchandising Lead

Position Summary

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self‑service technology, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company’s products and services.

Responsibilities

• Assist management with supervision of associates by assigning duties, communicating goals and feedback, training on processes and procedures, and providing direction on member‑service approaches to ensure complaints are resolved according to company guidelines.
• Support the Open Door Policy by participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors, organize and maintain the sales floor using equipment, and complete required paperwork, logs, and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift‑spotting procedures, handling and disposing of hazardous materials, and correcting or reporting unsafe situations.
• Ensure sales‑floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning product displays, removing damaged goods, signing and pricing items, identifying shrink, and securing fragile or high‑shrink merchandise.
• Monitor food and merchandise quality through product rotation, code dating, recall compliance, sanitation standards, merchandising, stocking, zoning, and cleaning of all departments.
• Oversee the picking and staging of club pick‑up orders, ensuring products are selected and staged according to policy and procedures.
• Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other partners; analyzing information; monitoring progress; and identifying improvement opportunities.
• Demonstrate, promote, and support compliance with company policies, procedures, ethics, and integrity by explaining and modeling their application, implementing action plans, and assisting management with ethical and compliance issues.
• Lead and participate in teams by sharing resources, determining customer needs and business priorities, coordinating work assignments, providing advice and feedback, and modeling adaptability to change.
• Respect the Individual: embrace differences, create an inclusive workplace, build strong relationships, communicate with impact, develop and mentor others, and recognize contributions.
• Act with Integrity: uphold the highest standards of ethics and compliance, model Walmart values, hold self and others accountable, and support the company’s regenerative goals.
• Serve Customers and Members: deliver results with a customer‑first mindset, make decisions based on reliable information, balance short‑ and long‑term priorities, and consider the impact of work on team objectives.
• Strive for Excellence: display curiosity, take calculated risks, demonstrate courage and resilience, drive continuous improvement, adopt new technologies, and support others through change.

Minimum Qualifications

• Must be 18 years of age or older.
• 6 months retail experience.
• 6 months customer‑service experience.

Preferred Qualifications

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Pay

• Hourly wage range: $22.00 – $30.00 (actual rate will meet or exceed the required minimum wage for the job location).
• Additional premiums may be paid in amounts ranging from $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan, stock purchase program, and company‑paid life insurance.
• Paid time off (PTO), parental leave, family‑care leave, bereavement, jury duty, and voting leave; PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Short‑term and long‑term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit: tuition, books, and fees fully paid for eligible associates (programs range from high‑school completion to bachelor’s degrees, including English language learning and certificates).

Location

7571 S 3800 W, West Jordan, UT 84084‑4319, United States.