Merchandising Assistant

About the role

This position performs various position reporting and customer service-related functions for the merchandising department in the Kansas City, MO office. The position duties will include calling customers to obtain documents, calling brokers to obtain information, contract entry, validation and pricings for the G&O platform. This position provides logistical support to merchandisers and other customer service functions that require discretion.

Primary Responsibilities/Essential Functions

• Contract entry, pricing, and data validation.
• Provide logistical support for the Merchandising desk to include tracing barges / railcars, monitoring shipments and cycle times, invoicing demurrage and compiling and producing required logistical documentation with strict deadlines in a fast-paced trading environment.
• Perform customer service duties for the Merchandising desk including calling customers and brokers to obtain information and documents.
• Process billing for barges / railcars, which may occur after business hours.
• Aid in preparing various spreadsheets to summarize the contract and delivery data for the Merchandising desk.
• Absorb data taken for Merchandisers along with being the first check for reasonableness of accuracy received.
• Aid Merchandisers with Accounts Receivable and Accounts Payable issues.
• Share duties within the team and collaborate with other groups.

Additional Responsibilities

• Serve as a liaison between the Merchandising desk and execution and logistics areas of the office.
• Complete other duties as assigned.

Experience, Education & Professional Certifications/Licenses

• Basic qualification: High school diploma/GED, or equivalent work experience.
• Preferred Qualification: Bachelor’s degree in business related discipline.
• Preferred Qualifications: Two (2) years of contract administration / sales or trade support experience within the Grain industry, Biofuels or similar field. In lieu of relevant experience, the preferred educational requirement would be accepted.
• Two (2) years of experience as a Merchandising Assistant, Settlements Associate, or Accounting Associate within the Grain industry.

Knowledge, Skills & Abilities

• Basic qualifications: Ability to prioritize multiple tasks and meet strict daily deadlines. Strong practical accounting, analytical and organizational skills. Strong verbal and written communications skills. Strong documentation skills. Excellent attention to detail. Ability to maintain a collaborative perspective working with a variety of personnel. Ability to adapt to timelines and varying responsibilities to support team needs. Knowledge and interpretation of position reporting. Proficiency with spreadsheet and word-processing software, (e.g., Excel, MS Word, and SharePoint).
• Preferred qualifications: Knowledge of grain industry practices, terminology and settlement process. Ability to work in an active and fast-paced department. Ability to work with minimal supervision, prioritizing multiple tasks. Foundational experience with Power BI.

Safety, Health & Environmental Requirements

• Ability to sit for extended periods of time.

What We Offer

• Typical office equipment: PC, printer/scanner, telephone.
• Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage.
• 401k with Company Match.
• Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits.
• Paid Time Off (PTO) and Paid Holidays.
• Flexible work available (not applicable to all roles).

Equal Employment Opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sustainability

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.