Merchandise Supervisor | Highmark Stadium

Essential Functions

• Oversee inventory management and ensure proper inventory levels are maintained throughout Highmark Stadium to support operational needs.
• Supervise assigned staff by providing leadership, conducting performance evaluations, addressing disciplinary matters, and coaching employees to reach their full potential.
• Enforce and monitor strict cash-handling procedures to ensure accuracy, accountability, and compliance at all times.
• Set, communicate, and track employee performance goals; provide ongoing feedback, coaching, and development opportunities to drive continuous improvement.
• Aid in developing and implementing programs and initiatives designed to enhance the overall customer experience at Highmark Stadium.
• Cook up visual merchandising and product displays, ensuring concession stands are set up to maximize customer engagement and sales.
• Maintain high standards of product quality and customer service while proactively identifying and addressing guest needs and concerns.
• Perform additional duties, tasks, and responsibilities as assigned to support stadium operations and business objectives.
• Available to work non-traditional hours (Nights, Weekends & Holidays).

Qualifications

• Must be 18 years of age or older.
• Strong attention to detail.
• Able to demonstrate flexibility and quickly adapt to changes.
• Able to be self-motivated and work independently and work well as a team player.
• Able to work in a fast-paced environment.
• Energetic, self-motivated, friendly personality, and excellent guest services skills are required.
• Ability to understand and communicate in English.
• Able to carry items weighing up to 50lbs.

Physical Demands

• Ability to lift/move/maneuver up to 50 lbs.
• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to work in all weather conditions.
• Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights, and extreme heat/cold.

Compensation

Competitive salary of $22/hr, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.