Merchandise Sample Coordinator

About the Role

The primary purpose of this position is to collaborate directly with the Buying, Mail Center, Advertising, Corporate Security, and Human Resources teams to establish and maintain an efficient and sustainable sample management process. In this role, the associate will coordinate the receipt and delivery of merchandise samples, as well as track, organize, store, and/or donate those goods as necessary. The Coordinator will thrive in a fast-paced, ever-changing environment, leveraging strong interpersonal communication, organizational, and multitasking skills to maintain regulated sample storage areas and support merchants in reducing their workloads.

Responsibilities

• Develop and maintain working relationships with cross-functional departments with a full understanding of the sample management process.
• Manage and maintain assigned merchandising departments’ samples and storage areas by:
  • Coordinating the receipt of merchandise samples from vendors/associates and the retrieval of samples from buyers’ storage areas.
  • Coordinating vendor drop-off/pick-up processes with the corporate security team.
  • Collecting, organizing, storing, mailing, or donating samples according to business needs.
  • Managing weekly and monthly purge schedules and ensuring compliance.
• Provide support to buyers with special equipment requests (e.g., sample/rolling racks and/or grids) when setting up for strategy and product review meetings.
• Assist Human Resources and buying teams with sample events (e.g., collect relevant samples to feature, set up and stage spaces for items to be photographed and/or associates to purchase goods, break down displays, and collect remaining samples to be donated to charity).
• Collaborate with team members and key stakeholders in the Mail Center, Buying, HR, Marketing, Supply Chain, Corporate Security, and Corporate Facilities to execute the sample management process.

Requirements

• High school diploma required; college degree a plus.
• Minimum of 2 years of merchandising experience.
• Knowledge of buying practices and management of samples.
• Ability to balance and prioritize competing demands and lead a team of peers.
• Strong decision-making skills and ability to interact with and influence individuals at multiple levels of the organization.
• Excellent oral and written communication skills, organization, and follow-up skills.
• Strong sense of urgency and ability to work independently as well as in a team environment.
• Proficient in Microsoft Outlook, Word, and Excel; knowledge of facilities software (Service Channel) a plus.

Physical Requirements

• Ability to stand in/walk through large buildings and sit in a cubicle environment.
• Lifting 20-30 lbs.
• Ability to communicate via phone and manage email correspondence.

Benefits

• Competitive wages and flexible hours.
• Associate discount.
• Medical, dental, and vision coverage, including life and disability insurance.
• Paid time off and paid holidays for full-time associates.
• 401(k) plan.
• Training and development opportunities.

Pay

Hourly pay range: $20.50 - $27.00.

Schedule

Full-time, in-office/on-site role.