Merchandise Processing Associate

About the role

The Merchandise Processing Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Process donations of gently-used clothing, accessories, and household goods
• Sort, clean, and prepare items for resale
• Handle customer inquiries and provide exceptional service
• Ensure compliance with safety and sanitation standards
• Participate in ongoing training and professional development

Requirements

• High school diploma or equivalent
• Ability to lift up to 50 lbs
• Strong attention to detail and organizational skills
• Positive attitude and willingness to learn

Qualifications

• Experience in retail or related field preferred
• Knowledge of basic computer operations
• Ability to work independently and as part of a team

Skills

• Customer service orientation
• Attention to detail
• Physical stamina for lifting and sorting

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage
• Company-paid life insurance
• Smoking cessation and diabetes management programs
• On-demand care options
• 401(k) plan with company matching
• Paid time off for leisure or personal pursuits
• Mental health services

Pay

Compensation is commensurate with experience.

Schedule

Positions are available full-time and part-time.