Merchandise Processing Associate

About the role

The Merchandise Processing Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Process donations of gently-used clothing, accessories, and household goods
• Sort, clean, and prepare donated items for resale
• Handle returns and exchanges from customers
• Ensure compliance with safety and sanitation standards
• Communicate effectively with customers and team members

Requirements

• High school diploma or equivalent
• Ability to lift up to 50 lbs
• Strong organizational skills
• Attention to detail
• Customer service orientation

Qualifications

• Experience in retail or related field preferred
• Knowledge of basic computer operations
• Ability to work flexible hours including weekends and evenings

Skills

• Excellent communication skills
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn

Benefits

• Comprehensive healthcare plans
• Paid time off including sick leave and vacation
• Team member discounts
• Flexible spending accounts
• Employee Assistance Program
• 401(k) retirement plan with company matching

Pay

Starting pay ranges from $17.15 to $22.60 per hour, depending on job duty/position.

Schedule

Flexible schedule options available, including full-time and part-time positions.