Merchandise Processing Associate

About the role

The Merchandise Processing Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Process donations of gently-used clothing, accessories, and household goods
• Sort, clean, and prepare merchandise for resale
• Ensure all items meet quality standards
• Handle customer inquiries and provide exceptional service
• Support team members with training and guidance

Requirements

• High school diploma or equivalent
• Ability to lift up to 50 lbs
• Strong organizational skills
• Positive attitude and ability to work independently
• Experience in retail or related field preferred

Qualifications

• Excellent communication skills
• Ability to work flexible hours including weekends and evenings
• Pass a background check

Skills

• Attention to detail
• Customer service orientation
• Basic computer skills

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage
• Company-paid life insurance
• Smoking cessation program and diabetes management coaching
• On-demand care options
• 401(k) plan with generous company matching
• Paid time off for leisure or other hobbies
• Mental health services

Pay

Compensation is commensurate with experience.

Schedule

Positions are available full-time and part-time, with flexible hours including weekends and evenings.