Merchandise Processing Associate

About the role

The Merchandise Processing Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Process donations and merchandise received from customers and donors
• Sort, clean, and prepare donated items for resale
• Handle returns and exchanges according to company policies
• Ensure all items meet quality standards for resale
• Communicate effectively with customers and donors
• Support team members with tasks and questions

Requirements

• High school diploma or equivalent
• Ability to stand for extended periods
• Basic computer skills (Microsoft Office)
• Positive attitude and willingness to learn

Qualifications

• Experience in retail or customer service preferred
• Strong organizational and attention to detail skills
• Ability to work independently and as part of a team

Skills

• Customer service skills
• Attention to detail
• Physical stamina for standing and lifting

Benefits

• Comprehensive healthcare plans
• Team member discounts
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Retirement plan with company matching

Pay

Starting pay ranges from $16.00 to $21.08 per hour, depending on job duty/position.

Schedule

Full-time and part-time positions available.