Merchandise Pick-Up

About the role

OUR CORE PURPOSE: As an expression of God’s love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

Essential Store Functions

• Ability to manage time, prioritize tasks and balance sales floor activity.
• Provide excellent customer service by greeting, assisting and thanking guests.
• Use excellent telephone etiquette when answering the telephone.
• Lift and move furniture and large merchandise using proper lifting techniques, and moving equipment when appropriate.
• Maintain the physical appearance of the sales floor, ensuring compliance with safety program.
• Help unload merchandise transfer trucks and process items as needed.
• Ability to communicate with the leadership of needs daily.
• Strong work ethic and ability to handle non-stop, and sometimes intense, work load.
• Share the mission of St. Matthew’s House with our guests and the general public.
• Participate in store special events as scheduled by Store Manager.
• Perform duties, and assume additional responsibilities as directed by the Store Manager to ensure efficient store operations.
• Adhere to policies and procedures of St. Matthew’s House.

Requirements

• Education: High school diploma or equivalent.
• Experience: Retail and Sales Background Preferred.
• Effective communication and customer service skills required.
• Confidentiality: Works with confidential information.

Mental/Visual Demands

Flow of work requires normal mental and visual capabilities.

Working Conditions

Schedule flexibility and the ability to work in a fast-paced environment.

Physical Demands

This position requires standing, walking, reaching, bending and stooping for long periods. The employee is required to handle, feel and/or reach with hands and arms and must frequently lift and/or move items up to 75 pounds with assistance.