Merchandise Operations Specialist

Responsibilities

• Manage inventory accuracy and replenishment across venue, storage, and event locations.
• Cook merchandise readiness and execution for every home game.
• Partner with the Team Director and Merchandise Event Lead to plan and execute community merchandise activations.
• Maintain league visual merchandising and retail presentation standards.

Requirements

• 2–4 years of experience in retail operations, inventory management, merchandising, sports, or live event operations.
• Strong understanding of inventory management principles, retail operations, and point-of-sale systems.
• Excellent communication and relationship-building abilities.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.
• Able to regularly lift and move merchandise weighing up to 30 pounds.

Qualifications

• Flexibility to work evenings, weekends, and travel as required.
• Experience in sports, entertainment, venue operations, or high-volume retail environments.
• Knowledge of visual merchandising and retail presentation standards.
• Experience executing community events or brand activations.
• Passion for women’s professional sports and growing the game through exceptional fan experiences and community engagement.

Skills

• Experience managing retail or merchandise inventory in a high-volume, fast-paced environment.
• Systems or processes used to maintain inventory accuracy.
• Flexibility to work evenings, weekends, and travel as required.

Benefits

• This position is based in the United States.
• Applicants must be legally authorized to work in the United States on a full-time basis.

Pay

• The PWHL does not provide visa sponsorship for this role.

Schedule

• This role requires evening, weekend, holiday, and gameday availability.
• Describe any constraints we should know about.