Merchandise Operations Specialist

Job Description

This position is responsible for overseeing all aspects of merchandise operations, including inventory management, sales floor organization, and customer service. The ideal candidate will have 2-4 years of experience in retail operations, inventory management, merchandising, sports, or live event operations.

• Strong understanding of inventory management principles, retail operations, and point-of-sale systems.
• Excellent communication and relationship-building abilities.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.
• Ability to regularly lift and move merchandise weighing up to 30 pounds.
• Flexibility to work evenings, weekends, and travel as required.

Qualifications

• Experience in sports, entertainment, venue operations, or high-volume retail environments.
• Knowledge of visual merchandising and retail presentation standards.
• Passion for women’s professional sports and growing the game through exceptional fan experiences and community engagement.

Job Questions

1. Briefly describe your experience managing retail or merchandise inventory in a high-volume, fast-paced environment. What systems or processes did you use to maintain accuracy?
2. This role requires evening, weekend, holiday, and gameday availability. Please confirm you can meet this schedule and describe any constraints we should know about.
3. Tell us about a time you built a successful working relationship with an external partner (such as a venue, vendor, or client) to execute on a shared goal. What made that relationship successful?
4. This role involves planning and executing community events or brand activations. Briefly describe a community or fan-facing event you helped plan, including your specific responsibilities.
5. Are you fully aligned with the published compensation range and understand that it’s non-negotiable?
6. Are you legally authorized to work in the United States on a full-time basis?