Merchandise Operations Associate

About the role

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail‑tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location. Opportunity to work in a dynamic fast‑paced environment at a company experiencing growth and transformation, exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate, and an amazing employee discount.

Responsibilities

• Complete daily store operations and help direct leads and managers
• Merchandise handling, transfers, and processing of inbound / outbound freight
• Fulfillment, packing and shipping of online and store customer orders
• Complete necessary merchandise placements to ensure merchandise standards are followed
• Merchandise price changes and reticketing; signs and moves product once marked
• Reticketing, damages, mark out of stocks and related inventory control processes
• Responsible for back stocking, stockroom organization and maintenance
• Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed
• Support with set‑up and take down of in‑store events and activations
• Follow all safety procedures on the dock and in all other work areas

Requirements

• 1+ year of retail experience
• Demonstrate flexibility with competing tasks with a "win together" mentality
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds

Skills

• Basic proficiency with MS Office Product Suite

Schedule

Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• Employee discount