Merchandise Operations Associate

About the role

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location.

Responsibilities

• Complete daily store operations and help direct leads and managers including: Merchandise handling, transfers, and processing of inbound / outbound freight
• Fulfillment, packing and shipping of online and store customer orders
• Complete necessary merchandise placements to ensure merchandise standards are followed
• Merchandise price changes and reticketing; signs and moves product once marked
• Reticketing, damages, mark out of stocks and related inventory control processes
• Responsible for back stocking, stockroom organization and maintenance
• Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed
• Support with set-up and take down of in-store events and activations
• Follow all safety procedures on the dock and in all other work areas

Requirements

• 1+ year of retail experience
• Demonstrate flexibility with competing tasks with a "win together" mentality
• Basic proficiency with MS Office Product Suite
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds

Benefits

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• Amazing employee discount
• Medical insurance, dental insurance, vision insurance
• 401(k) retirement plan
• Basic life insurance, supplemental life insurance, disability insurance
• Voluntary benefits such as critical illness, hospital and accident insurance
• Opportunity to work in a dynamic fast‑paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer (retail, distribution, digital, corporate)

Pay

Salary Range $19.61 - $24.51* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.

Schedule

Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays.