Merchandise Manager

About the role

The Merchandise Manager (MM) leads through Ulta Beauty’s mission, vision, and values, contributing to a high-performing team that delivers top-line sales growth. Reporting to the Operations Manager (OM), the MM guides a team of Task Associates and supports store operations, including shipment, replenishment, omni-channel, price changes, and markdowns. This role drives business performance through operational excellence, people development, and process compliance.

Responsibilities

• Promote a culture of accountability to meet or exceed store goals for sales, guest loyalty, payroll, omni-channel, and retail shrink.
• Drive company profitability through operational excellence, top-line sales growth, and expense control.
• Leverage store forecasts and payroll budgets to support scheduling, maximize productivity, and achieve sales goals.
• Review and analyze financial and operational reporting, including store visit and audit results, to drive improvements.
• Perform makeup applications, skincare analysis, and product demonstrations to enhance guest service and sales.
• Stay informed about industry trends, products, and services to better serve guests.
• Attract, hire, and retain a diverse team of top talent while fostering an inclusive and engaging work environment.
• Support associate professional development through training, feedback, coaching, and succession planning.
• Model operational excellence by leading by example, sharing best practices, and executing the Guest Engagement Leader program.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including dress code and workplace safety.
• Use scheduling and task management tools to prioritize and execute store workload, including inventory tasks and replenishment.
• Execute day-to-day inventory control processes, including theft reporting, damages, and hazardous waste management.
• Support continuous improvement by adopting company initiatives, communicating expectations, and providing feedback to leadership.

Requirements

• 1-2+ years of fast-paced retail management or relevant work experience.
• Experience with financial management, including driving sales, interpreting data, managing payroll, and controlling expenses.
• Proven ability in retail management, including inventory monitoring, operational excellence, and merchandising execution.
• Leadership experience in attracting, developing, and motivating top talent, adapting to change, and fostering collaboration.
• Proficient with basic technology (e.g., Point of Sale systems, Microsoft Office, Apple devices).
• Excellent written and verbal communication, collaboration, and interpersonal skills.
• Strong organizational skills to manage multiple tasks and react under pressure.

Schedule

• Flexible, full-time schedule, including days, evenings, weekends, and holidays.
• Must be available for shifts beginning at 5:00 a.m.
• Must be available to work Sundays and Mondays.

Working Conditions

• Continuous mobility throughout the store during shifts.
• Frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting.
• Continuous coordination and manipulation of objects.
• Frequent lifting and/or moving up to 40 lbs.
• Frequent use of computers, telephonic devices, and office supplies.

Pay

The pay range for this position is $20.00 - $29.00 per hour, with additional compensation opportunities through the company’s bonus plan. Exact pay depends on factors such as education, qualifications, certifications, experience, and geographic location.

Benefits

• Full-time positions: Paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions: Dental, vision, life, and disability benefits.

For more details, visit Ulta Beauty’s Benefits and Career Development page.