Merchandise Manager

Essential Duties And Responsibilities

• Analyze and interpret financial and sales data, customer feedback, and industry trends to make informed decisions about product assortment and inventory management.
• Maintain/refine existing and develop new BisTrack dashboard POS reporting for managers, buyers, Controller, General Manager and President.
• Build/maintain effective relationships with vendors and suppliers to negotiate pricing, secure promotional opportunities, mitigate risks associated with supplier performance and market fluctuations, negotiate incentive rebate and cooperative marketing agreements.
• Attend trade markets, meetings with buying groups, and events as needed.
• Monitor inventory levels, markdowns, and pricing strategies to optimize profitability and maintain customer satisfaction.
• Conduct regular store visits to assess the effectiveness of the merchandising strategy and identify opportunities for improvement.
• Meet with Department Managers to review monthly financials, merchandise and vendor issues, pricing, and marketing.
• Ensure in-store presentation and product displays are clean, organized, and follow safety and visual standards.
• Oversee keeping neat, clean, and organized workspaces.

Skills/Qualifications

• Lead by example; be approachable by all associates and customers.
• Maintain intellectual curiosity; prepare and challenge yourself and the team.
• Always seek to put the best interests of the Company ahead of departmental and individual goals.
• Excellent interpersonal skills and the ability to effectively communicate with clients, sales staff, and internal personnel.
• Bachelor’s Degree, MBA preferred. Minimum 10 years’ retail or sales experience in business, finance, or marketing.
• Demonstrated track record of achieving sales, profit, and GMROI metrics.
• Fluency and competence with Microsoft Outlook, Word, and Excel. Proficiency with retail POS enterprise systems and reporting. EPICOR BISTRACK experience an advantage.
• Excellent leadership and communication skills. Demonstrates diplomacy and tact.
• Able to work independently and cooperatively in a team environment. Demonstrate initiative, sound judgment and problem-solving ability.
• Industry knowledge of product and materials. Prior supervisory and management experience.
• Able to delegate tasks and responsibilities appropriately.
• Customer Service and dispute resolution.
• Able to read, analyze, and interpret common sales and inventory statistics, financial reports, and merchandising floor plans.
• Must be detail-oriented, well-organized, and adept at managing multiple priorities.
• Able to occasionally lift and move products >= 50 lbs.
• Valid MA driver’s license and possess clean driving record.
• Willing and able to travel as required based on the needs of the business.