Merchandise Manager

Scope of Responsibilities

Provides direct supervision to store employees in the absence of Store Manager. Assists Store Manager in training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Job Duties

• Ability to fulfill all duties listed for Customer Experience Advocate and Customer Experience Supervisor
• Assist in the training of employees
• Assist in the assignment of duties and scheduling of staff to insure payroll and productivity budget guidelines are met
• Aid in the management and balancing of the store inventory to insure maximum turns while still remaining in-stock for customer needs
• Ensure in-store technology is being used to its fullest potential to insure a maximum return on investment of the technology and life span
• Communicate corporate goals to all store personnel
• Exhibit outstanding customer service by all employees at all times
• Implement and execute all corporate marketing, advertising and promotional programs
• May assist in the collections and management of all Kinney House Charge
• Receive all orders, follow handling requirements and insure timely shelf placement for Kinney Warehoused merchandise and Direct Store Delivery (DSD) merchandise
• Implement all Standards of Presentations (SOP), and Merchandise presentation guidelines in a timely fashion
• Interface with various auditors, inspectors, vendors and outside agencies in the absence of Store Manager
• Ensure the physical plant is maintained to protect customer and employee safety
• Perform all store clerk duties as needed

Qualifications

• Minimum: High School Diploma or GED
• Preferred: AS Degree or higher in Marketing, Business Management or related field
• Preferred: 1 or more years previous experience in Merchandising or related field