Merchandise Manager

About the role

At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say “yes” to the newest, coolest stuff! With over 20,000 associates, Five Below is a place where culture, values, and behaviors—The Five Below Way—create a WOWplace that inspires both associates and customers.

Responsibilities

• Oversee the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manage the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manage the entire process of opening or closing the store, including securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Act as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Support the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly.
• Ensure the execution of the company’s Inventory Integrity process.
• Additional responsibilities as determined by the Store Manager based on store needs.

Requirements

• High School Graduate or equivalent; college experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and maintain composure under pressure.
• Creative thinking.

Essential Job Functions

• Frequently operate cash register.
• Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet.
• Frequently ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange information with customers, managers, and coworkers via telephone and face-to-face interactions.
• Frequently move across the sales floor and to/from the stock room to assist customers and retrieve merchandise.
• Ability to work a flexible schedule, including days, evenings, weekends, overnight shifts, and travel as required.
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Must be able to remain in a stationary, upright position for 80% of the time.
• Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.

Pay

Starting at $15.00 per hour.

Benefits

Explore our benefits site to discover all the perks and support we offer, including health coverage, financial wellness, and personal wellness programs. benefits.fivebelow.com/public/welcome