Merchandise Manager - 8303 Swansea, MA

About the role

At Five Below our growth is driven by people who embrace our purpose: life is better when you are free to “Let Go & Have Fun.” We offer an amazing experience filled with unlimited possibilities at low prices, creating a workplace that inspires big ideas, energy, passion, and a WOW‑worthy environment.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manage the setup and maintenance of displays for specific store sections, ensuring accurate signage and highlighted promotions in line with corporate guidelines for resets and seasonal updates.
• Handle the entire opening and closing process, including securing cash, locking doors, setting alarms, and preparing the store for smooth daily operation.
• Act as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily activities of all store associates, ensuring effective performance and excellent customer service.
• Support onboarding and ongoing training of associates, teaching store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines, keeping promotional materials updated.
• Ensure execution of the company Inventory Integrity process.

Qualifications

• High School Graduate or equivalent (college experience preferred).
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi‑task and think creatively.
• Ability to maintain composure under pressure.

Essential Job Functions

• Frequently operate cash register.
• Move merchandise weighing up to 25 lb and place/remove items up to a height of 5‑10 ft.
• Ascend/descend ladders to retrieve and put away stock.
• Kneel, bend, twist, and stoop in the stock room and on the sales floor.
• Communicate with customers face‑to‑face and by telephone, and exchange accurate information with managers and coworkers.
• Move across the sales floor assisting customers and retrieving merchandise from the stock room.
• Work a flexible schedule that may include days, evenings, weekends, overnight shifts, and travel as required.
• Interpret email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Remain in a stationary, upright position for approximately 80 % of the time.
• Be at least 18 years old and able to perform all essential functions in compliance with applicable laws.

Benefits

Explore our benefits site to discover health coverage, financial and personal wellness perks, and more: benefits.fivebelow.com/public/welcome.

Pay

Hourly position starting at $19.00.

Schedule

Flexible schedule required to meet business needs, including day, evening, weekend, and possible overnight shifts.