Merchandise Key Carrier Coordinator

Job Description

The Key Carrier role at TJX Companies is an elevated extension of the Coordinator role. Key Carriers alternate between these roles based on store needs, primarily performing the Coordinator role but occasionally taking on a leadership role as a Key Carrier.

• Maintains all aspects of the store, including customer service, store planning, and compliance with store policies.
• Acts as Manager on Duty, adhering to company policy and procedure.
• Manages immediate customer service issues and provides coaching to Associates.
• Ensures accurate Associate coverage and adherence to operational procedures.
• Communicates with management and Associates to set and address priorities, providing progress updates.
• Provides feedback, recognition, and coaching to Associates.
• Promotes associate training needs to enhance effectiveness.
• Maintains adherence to labor laws, policies, and procedures.
• Supports and participates in shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.

Who We're Looking For

• Able to work a flexible schedule, including nights and weekends.
• Team player, effective with peers and supervisors.
• Knowledgeable about company standard software, systems, and procedures.
• Experience in merchandise flow in stores.
• Proven problem-solving skills.
• Able to coach, delegate, and follow up on multiple tasks.
• Quickly acts under challenging circumstances.
• Capable of multi-tasking.
• Superior communication and organizational skills with attention to detail.
• One year retail experience, six months leadership experience.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) with associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses

• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance