MERCHANDISE INTERNSHIP

About the role

This internship offers hands-on experience in merchandise and retail operations for the Syracuse Crunch, working under the direction of the Retail Manager.

Responsibilities

• Assist in the oversight of merchandise and in-game retail operations, including monitoring inventory levels, updating inventory reports, organizing merchandise, fulfillment of orders, and assisting game day merchandise staff
• Assist in managing the official online store
• Research and evaluate potential merchandise suppliers
• Research retail trends and ideas
• Provide excellent customer service to the Crunch fan base and general public
• Attend all Syracuse Crunch home games and events as necessary
• Assist with season ticket holder events and other team events
• Other duties as assigned

Requirements

• Enrolled undergraduate or graduate level student pursuing a degree in sport management, marketing, communications, business, or related field
• Strong creative, organizational, written, and verbal communication skills
• General knowledge of Microsoft Office, Google Drive, and Canva
• Ability to work flexible hours including nights and weekends
• Ability to problem solve under pressure
• Must have reliable means of transportation

Schedule

• Duration of the 2026-27 Syracuse Crunch season
• 8-12 hours per week (negotiable)
• All Syracuse Crunch home games
• Additional team events (annual holiday party, community events, etc.) as needed

Compensation

This is a non-paid internship. When negotiated with each individual college, credit will be granted. Parking reimbursement is provided.