Merchandise Intern

About the role

The Greenville Swamp Rabbits are seeking a driven, detail-oriented Merchandise Intern to join our front office team. This position offers a hands-on, behind-the-scenes look at the sports retail industry, spanning both brick-and-mortar arena operations and e-commerce management.

Primary Responsibilities

• E-Commerce & Fulfillment: Manage daily online store operations via Shopify. Process, pack, and ship fan orders with a high level of accuracy and presentation.
• Inventory Control: Assist with receiving, counting, and organizing new inventory. Help maintain a clean, highly functional working space and track stock levels in our arena retail locations.
• Game Day Operations: Support the setup, operation, and teardown of the main team store and auxiliary merchandise stands during Swamp Rabbits home games.
• Customer Experience: Deliver exceptional service to fans both in-person on game days and through e-commerce fulfillment.
• Visual Merchandising: Assist in designing floor layouts, updating displays, and stocking apparel to optimize sales and highlight new product drops (including special theme nights and partnership releases).
• Specialty Nights: Support the merchandise department in preparing for major retail events.

Qualifications & Skills

• Currently enrolled in a college or university and must be eligible to receive academic credit in order to be considered.
• Strong organizational skills with an eye for detail—especially when managing inventory counts and order shipping logs.
• Ability to work a flexible schedule, including game nights, weekends, and holidays, based on organization events schedule.
• A proactive, problem-solving mindset and the ability to work collaboratively in a team environment.
• Comfortable lifting up to 35 lbs and standing for extended periods during game nights.