Merchandise Coordinator - FT
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development across our global Home Offices, Distribution Centers, and Retail Stores — including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx — as part of a Fortune 100 company and the world’s leading off‑price retailer.
About the role
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
Responsibilities
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
- Trains and mentors Associates on established merchandising and processing principles
- Ensures merchandise is properly tagged, hung, secured, and coded
- Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
- Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
- Monitors productivity of team and coaches as necessary
- Organizes and rotates back stock for easy replenishment
- Maintains and upholds merchandising philosophy and signage standards
- Maintains all organizational, cleanliness and recovery standards for the backroom area
- Ensures compliance with recycling and, where applicable, hazardous waste programs
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Requirements
- Able to work a flexible schedule, including nights and weekends
- Superior communication and organizational skills with attention to detail
- Capable of multi‑tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Capable of lifting heavy objects with or without reasonable accommodation
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits
- Associate discount
- Employee Assistance Program (EAP)
- Smoking cessation
- Bereavement leave
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- 401(k) match (for those meeting service/hours requirements)
- Medical/dental/vision insurance (for those meeting service/hours requirements)
- Health Sav