Merchandise Coordinator

About the role

Marshalls at TJX Companies offers a vibrant, diverse environment where collaboration and personal development are prioritized. As part of a Fortune 100 off‑price retailer, you’ll work in one of our global Home Offices, Distribution Centers, or Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx) and have abundant opportunities to learn, thrive, and make an impact.

Responsibilities

• Execute receiving and merchandising standards while ensuring associates process efficiently, effectively, and as a team.
• Ensure an excellent customer experience by engaging with all customers and maintaining a clean, organized store.
• Role‑model exceptional customer service and create a positive internal and external customer experience.
• Promote a culture of honesty and integrity; maintain confidentiality.
• Orchestrate truck deliveries, prioritizing the processing of merchandise onto the sales floor.
• Train and mentor associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure associates complete tasks and activities according to the store plan; prioritize as needed.
• Monitor team productivity and coach as necessary.
• Organize and rotate back‑stock for easy replenishment.
• Maintain and uphold merchandising philosophy and signage standards.
• Maintain all organizational, cleanliness, and recovery standards for the back‑room area.
• Ensure compliance with recycling and, where applicable, hazardous‑waste programs.
• Communicate accurately and effectively with management and associates when setting and addressing priorities; provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with management on associate training needs to increase effectiveness.
• Ensure adherence to all labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink‑reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Ability to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capability to multi‑task.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capability to lift heavy objects with or without reasonable accommodation.
• Ability to train others.
• At least 1 year of retail experience and 6 months of leadership experience.

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Bereavement assistance
• 401(k) associate contributions
• Child‑care and cell‑phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses
• 401(k) match (for eligible employees)
• Medical, dental, and vision coverage
• Health Savings Account (HSA)
• Health Care Flexible Spending Account (FSA)
• Life insurance
• Short‑ and long‑term disability
• Paid parental leave
• Paid holidays, vacation, and sick leave
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with the terms of the applicable plan or program and may change from time to time.

Pay

This position has a starting pay range of $14.25 to $14.75 per hour. Actual starting pay is determined by factors such as relevant skills, qualifications, and experience.

Schedule

Flexible schedule, including nights and weekends.