Merchandise Coordinator

Key Responsibilities

• Aid in merchandise preparation and setup for games, events, pop-ups, and activations.
• Maintain clean, organized, and professional retail spaces aligned with brand standards.
• Support point-of-sale readiness, inventory stocking, and event-day execution.
• Provide on-site support during events, including setup, sales assistance, and post-event reconciliation.
• Manage and update product listings, pricing, descriptions, collections, and inventory levels within Shopify.
• Assist with product launches, online promotions, and presale activations.
• Aid in maintaining online merchandising standards and product organization.
• Maintain accurate inventory counts through cycle counts and reconciliations.
• Care for product movement between facilities, retail locations, and events.
• Aid in maintaining organized storage systems and inventory documentation.
• Support efforts to reduce shrink, improve accuracy, and maintain operational efficiency.
• Maintain inventory logs, product tracking sheets, and sales data within Excel or Google Sheets.
• Aid in organizing vendor invoices, purchase records, and product documentation.
• Support tracking of merchandise performance metrics and sales trends.
• Provide operational support for forecasting and planning processes led by the VP of Merchandise.
• Partner with Marketing on product launches, promotions, and campaigns.
• Coordinate with Operations and Event Experience teams to ensure merchandise readiness.
• Support Ticket Sales and Partnerships teams with merchandise-related activations as needed.

Qualifications

• Experience in retail, merchandising, inventory management, or e-commerce (1-3 years preferred).
• Proficiency with Excel or Google Sheets, and ideally Shopify or e-commerce platforms.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in sports, entertainment, or live events preferred.
• Willingness to work non-traditional hours, including nights, weekends, and events.
• Ability to lift and move merchandise inventory as part of regular duties.