Merchandise Associate- NCAA Hall of Champions

About the role

Our retail employees are responsible for creating the ultimate experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail.

Responsibilities

• Aid guests with their overall experience while maximizing sales within the retail kiosks.
• Answer guests' questions regarding Hall of Champions equipment, including retail & interactive kiosks, displays, and theater.
• Complete quick and friendly retail transactions with customers.
• Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
• Stock, organize, and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
• Absorb and execute daily inventory control, weekly cycle counts, and twice-yearly physical inventory of the Hall of Champions merchandise (or as requested).
• Absorb and execute the capture of all sales records (POS) on all admission tickets & merchandise sold out of the Hall of Champions.
• Perform Total Customer Experience

Qualifications

• A high school diploma or general education degree (GED)
• One to three months related experience and/or training, or equivalent combination of education and experience
• High school diploma or GED preferred
• Must be a team player
• Self-motivated to stay busy during slow periods
• Strong verbal communication skills
• Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts
• Basic computer skills; Microsoft Office, Word, Excel, Outlook
• Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures and work processes
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations
• Knowledge of products and quality focus

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.