Merchandise Associate - Backroom (Mornings)

HomeGoods at TJX Companies offers a vibrant, diverse environment across stores and distribution centers. This position focuses on delivering a highly satisfied customer experience while maintaining store standards and supporting overall business needs.

Responsibilities

• Engage and interact with all customers, embodying customer‑experience principles and philosophy.
• Maintain a clean and organized store environment and adhere to operational, merchandise, and loss‑prevention standards.
• Be cross‑trained to work in multiple areas of the store to support business needs.
• Model established customer‑experience practices with internal and external customers.
• Accurately ring purchases/returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Uphold merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures.
• Initiate and participate in store recovery throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and assist with overall store cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multitask and respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective teamwork with peers and supervisors.
• Retail customer‑experience preferred.

Benefits

• Associate discount; Employee Assistance Program (EAP); smoking cessation; bereavement support.
• 401(k) with associate contributions; child‑care and cell‑phone discounts; pet and legal insurance; credit union; referral bonuses.
• For eligible employees: 401(k) match; medical, dental, and vision coverage; Health Savings Account (HSA); health‑care Flexible Spending Account (FSA); life insurance; short‑ and long‑term disability; paid parental leave; paid holidays, vacation, and sick leave.
• Auto/home insurance discounts; scholarship program; adoption assistance.
• All benefits are subject to plan terms and may change over time.

Pay

This position has a starting pay range of $12.50 to $13.00 per hour. Actual starting pay is determined by factors such as relevant skills, qualifications, and experience.

Schedule

Flexible schedule required to support business needs.