Merchandise Associate

At TJX Companies, you’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes development across TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx locations worldwide. Address 1400 Lakeshore Rd. Location: USA TJ Maxx Store 0732 Gilford NH.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• May be cross‑trained to work in multiple areas of the store to support business needs.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possess strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Work effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those meeting service or hours requirements)
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

Pay

Starting pay range: USD $14.00 to $14.50 per hour; actual starting pay is determined by relevant skills, qualifications, and experience.