Merchandise Associate

About the Role

Responsible for delivering a superior customer experience by engaging with customers, maintaining a clean and organized store environment, and supporting operational standards. May be cross-trained across store areas to support business needs.

Responsibilities

• Model customer experience practices for internal and external customers
• Promote a positive store culture rooted in honesty, integrity, and respect
• Accurately process transactions, returns, and initiate credit and loyalty programs
• Follow merchandising procedures and standards for merchandise preparation and display
• Participate in store recovery, cleanliness, safety, and loss prevention efforts
• Support safety initiatives and adhere to policies and labor laws
• Assist in achieving shrink reduction goals and maintain a safe environment

Requirements

• Excellent customer service and communication skills
• Strong organizational abilities and attention to detail
• Ability to multi-task and adapt to changing situations
• Physical capability to lift heavy objects, with or without accommodation
• Effective teamwork skills
• Retail experience preferred

Benefits

• Employee discounts
• Health programs
• 401(k) retirement plan
• Paid time off
• Various insurance options

Committed to diversity, equal opportunity employment, and providing reasonable accommodations.