Jobs · Marketing · Illinois

Merchandise Associate

Tharp Consulting · Rockford, IL · 1 mo ago
MarketingFull-time

About the Role

Deliver a highly satisfying customer experience by engaging with customers, embodying customer service principles, and maintaining a clean, organized store environment. Support operational standards, merchandise presentation, and loss prevention efforts. Cross-train to assist in multiple store areas, promote credit and loyalty programs, process transactions accurately, and participate in store recovery and safety initiatives. Uphold merchandising standards and contribute to a positive store culture through honesty, integrity, and respect.

Responsibilities

  • Model customer experience practices
  • Support store operational and merchandising standards
  • Participate in safety and shrink reduction programs
  • Process transactions accurately
  • Assist in store recovery and perform miscellaneous duties as assigned

Requirements

  • Excellent customer service skills
  • Strong communication and organizational abilities
  • Attention to detail and multitasking capacity
  • Flexibility to adapt to changing priorities
  • Ability to lift heavy objects
  • Work effectively with team members
  • Retail experience preferred

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