Merchandise Associate

About the role

Deliver a highly satisfying customer experience by engaging with customers, embodying customer service principles, and maintaining a clean, organized store environment. Support operational standards, merchandise presentation, and loss prevention efforts. Assist in store recovery, ensure safety, and promote store programs such as credit and loyalty. Cross-train to support various store areas as needed, and participate in achieving shrink reduction and safety goals.

Responsibilities

• Model customer experience practices
• Maintain store standards
• Process transactions accurately
• Support store recovery
• Uphold safety and organizational policies
• Participate in recognition, feedback, and store programs

Qualifications and Skills

• Excellent customer service skills
• Strong communication and organizational abilities
• Attention to detail
• Flexibility to adapt to changing situations
• Capable of multi-tasking and lifting heavy objects with or without accommodation
• Retail experience preferred
• Ability to work effectively with team members

Benefits

• Competitive pay rate
• Discounts
• Insurance options
• Opportunities for growth within a diverse, supportive environment