Merchandise Assistant (Buying Department)

About the role

Join TPS Group Holdings, a family of brands including The Paper Store and Uncharted, dedicated to creating destinations that inspire, delight, and surprise. As a Merchandise Assistant, you'll gain hands-on experience in the exciting world of retail buying while supporting multiple Buyers in a fast-paced, collaborative environment. This role offers exposure to product development, vendor partnerships, merchandising strategy, e-commerce, marketing, and inventory management, making it an excellent opportunity for someone looking to build a career in buying.

Responsibilities

• Be a TPS brand ambassador.
• Monitor and resolve warehouse, shipping, and packing issues in coordination with logistics and vendors to ensure timely and accurate product flow.
• Partner with the E-Commerce team to ensure all assigned products are accurately set up, updated, and merchandised on the digital site.
• Maintain accurate SKU and item data in the system, including descriptions, attributes, pricing, and product images.
• Enter and modify purchase orders across multiple departments, handling delivery extensions, cost and retail changes, cancellations, and follow-ups on late or upcoming shipments.
• Serve as a key point of contact for vendors, managing communication related to PO changes, shipment statuses, compliance, and sample coordination.
• Collaborate cross-functionally with internal teams including Accounts Payable, Planning, Distribution, and Fulfillment Centers to resolve PO and inventory issues.
• Create and run reporting for Buyers such as sales recaps, on-order status, and inventory summaries.
• Organize and maintain merchandise samples and sample areas, coordinating timely delivery for photography, style outs, and strategic meetings.
• Partner with Marketing to provide product details for promotional content, support signage needs, and ensure alignment across seasonal campaigns and catalogs.

Requirements

• Bachelor's Degree in Business Administration, Fashion Merchandising, Fashion Marketing, Retail Management, or a related field.
• Advanced proficiency in Microsoft Excel is required, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, and reporting.
• Exceptional organizational, analytical, and problem-solving skills with strong attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple priorities, competing requests, and shifting business needs.
• Demonstrated ability to pivot quickly, think critically, identify root causes, and proactively resolve issues.
• Strong communication skills with the ability to collaborate effectively across departments and with external vendor partners.
• Ability to learn, assess, and navigate multiple systems efficiently and accurately.
• A team-player mindset with a willingness to adapt, support others, and contribute to shared goals and deadlines.
• Ability to work on-site at our Corporate Office in Acton, MA a minimum of four (4) days per week. This is a highly collaborative role.

Pay

This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.