Merch Manager

Responsibilities

• Serves customers with fair, friendly, and courteous service
• Registers sales on a cash register by scanning items, itemizing, and totaling customers’ purchases
• Resolves customer issues and answers questions
• Processes return transactions, when applicable
• Enters price changes by referring to price sheets and special sale bulletins
• Collections payments by accepting cash or charge payments from customers and making changes for cash customers
• Verifies credit acceptance by reviewing and recording driver’s license numbers; and operating credit card authorization systems
• Balances cash drawer by counting cash at the beginning and end of the work shift
• Maintains checkout operations by following policies and procedures and reporting needed changes
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations