Mercedes-Benz - Service Technician

About the role

indiGO Auto Group is seeking a full-time Service Technician to join our Mercedes-Benz Team. This is a great opportunity to work in a fast-paced environment with an abundance of growth opportunities.

Responsibilities

• Receive next repair or service job from dispatcher, advisor, team leader or electronic technician terminal.
• Perform a diagnosis and report back to management with work that is required and await authorization.
• Review vehicle history file and any factory bulletins that apply to vehicle make and model, paying special attention to outstanding campaigns.
• Make notes regarding proposed and additional work on hard copy or technician terminal.
• Request any parts required from the parts department and return any parts that have been requested to be saved by the customer or factory.
• Complete required authorized repairs and create notes on the hard copy or technician terminal.
• If required, perform test drive and restore vehicle to original condition making sure that it is clean.
• Inform dispatcher, advisor, team leader or electronic technician terminal of the job completion and make any final notes regarding suggested additional work.
• Take all required and suggested training, keeping a record of classes and certification completed.
• Keep informed of all safety guidelines of management and other agencies, especially the disposal of hazardous waste.
• Keep the work area clean and maintain the condition of both personal tools and shop tools.

Requirements

• Minimum of 1-2 years’ Service Technician experience required.
• Mercer-Benz Service Technician experienced preferred.
• Completion of technical training school or factory apprentice program.
• Ability to lift 50 pounds.
• Ability to communicate both verbally and with written documentation.
• Self-motivated and diligent.
• Dedicated attention to detail.
• Clear focus on delivering work of the highest quality.
• Willing to submit to a drug test and criminal background check.
• Ability to be insured to operate a motor vehicle.

Qualifications

The ideal candidate should have a positive attitude and be able to work in a team environment. They must also be able to work independently and manage their time effectively.

Skills

• Strong mechanical aptitude.
• Excellent communication skills.
• Attention to detail.
• Problem-solving abilities.
• Customer service skills.

Benefits

This position offers comprehensive insurance plans, including medical, dental, vision, life insurance, health savings account, and flexible savings account. There is also a 401(k) plan with a match, paid vacation days, sick days, and holidays, and opportunities for advancement in a growing company.

Pay

The pay range for this role is $65,000 - $200,000 per year. Employee will be compensated through a combination of hourly pay and commissions/ bonuses, which will vary based on productivity.

Schedule

The schedule for this role is typically Monday through Friday, with some weekend work as needed.