Mentor Advisor - Athletics

Summary of Responsibilities

• Creates, coordinates, and monitors individualized academic support services plans for at-risk student-athletes to help ensure retention and eligibility.
• Communicates student-athletes’ progress and reports to athletics coaching staff, academic advisors, and the Director of Compliance detailing academic performance.
• Collaborates with athletics academic advisors on items such as course and major selection based on student academic goals and their individual strengths and weaknesses.
• Oversees study hall for assigned students, including oversight of graduate student mentors and coordination of tutorial sessions.
• Provides coordinated services for prospective students, current students, coaches, and administrators, ensuring the highest levels of customer service and availability.
• Serves as a member of the Academic Improvement Team to help acquire information for academic reports, and creates and implements academic improvement plans as necessary.
• Collaborates with the Office of Disability Services to identify students with learning needs, and assists with the process of obtaining accommodations.
• Performs other job-related duties as assigned.

Qualifications

Graduation from an accredited institution with a bachelor’s degree plus one year of experience related to the Summary of Duties totaling five years. All employees of the Athletic Department are required to uphold and abide by all NCAA regulations and Utah Valley University institutional policies and procedures. Policy available for review in the Athletics and People & Culture Departments.

Knowledge

• Knowledge of university curriculum, course scheduling, degree requirements, and academic policies.
• Knowledge of academic advising principles, student success strategies, and best practices for monitoring academic progress, registration, and degree completion.
• Knowledge of NCAA Division I rules and regulations related to academic eligibility, student-athlete support, and intercollegiate athletics.
• Knowledge of student-athlete wellness, including academic, personal, and educational support resources.
• Knowledge of instructional methods, learning strategies, study skills, and student development theory.
• Knowledge of advising practices, curriculum requirements, and graduation standards within assigned academic programs.
• Knowledge of student development principles and the ability to assist students in identifying academic, career, and personal goals.

Skills

• Proficiency in Microsoft Office Suite and student information systems.
• Strong interpersonal, communication, and relationship-building skills.
• Effective problem-solving, critical thinking, and decision-making skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Skill in maintaining accurate records and documentation.
• Customer service skills with a commitment to supporting student success.

Abilities

• Ability to learn and effectively utilize NCAA and institutional software systems, including JumpForward, Banner, CAi, and LSDBi.
• Ability to analyze situations, exercise sound judgment, and independently resolve problems in a fast-paced environment.
• Ability to work effectively with students, colleagues, coaches, faculty, and individuals from various backgrounds and experiences.
• Ability to collaborate in a team-oriented environment while also working independently.
• Ability to understand and support the university's mission, values, and commitment to student success.
• Ability to maintain accurate records and handle confidential student information with discretion.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to represent the department professionally at meetings, conferences, campus events, and community outreach activities.
• Ability to remain adaptable, professional, and composed in high-pressure situations.