Mental Health Worker (Behavioral Health) - Adult Inpatient

About the Role

Backus Hospital, part of Hartford HealthCare, is seeking a Mental Health Worker to provide direct care and support to adult patients experiencing mental health and behavioral challenges in an inpatient setting. This role focuses on maintaining a safe therapeutic environment, assisting with daily activities, running groups and supporting treatment plans under the supervision of nursing staff. The setting is a fast-paced clinical environment with potential exposure to emotionally and physically challenging situations.

Responsibilities

• Monitor patient behavior, safety, and well-being through regular observation and documentation
• Assist patients with activities of daily living (ADLs), including hygiene, meals, and mobility
• Support and facilitate therapeutic activities, groups, and structured programs
• Implement and reinforce individualized treatment plans as directed by nurses or clinicians
• De-escalate crisis situations using approved intervention techniques
• Maintain a safe, clean, and therapeutic environment on the unit
• Communicate effectively with the interdisciplinary team regarding patient status and concerns
• Assist with patient admissions, discharges, and transfers
• Ensure compliance with hospital policies, confidentiality standards (e.g., HIPAA), and safety protocols

Qualifications

• High School diploma or equivalent is required; Associate's or Bachelor's degree in psychology, human services, or related field preferred
• Two (2) years direct experience in behavioral health, psychiatric care, or human services preferred
• Strong interpersonal and communication skills
• Ability to remain calm and professional in high-stress situations
• Ability to read and understand oral and written instructions, and effectively communicate information in English
• Basic computer skills (including opening/reading email, basic internet use)

Skills & Competencies

• Knowledge of mental health disorders such as Depression, Bipolar Disorder, and Schizophrenia preferred
• Crisis management and de-escalation techniques
• Observation and documentation accuracy
• Empathy and patient-centered care approach
• Team collaboration and adaptability

Benefits

• Medical and dental benefits
• 401(k) plan with employer match up to 7%
• Generous paid time off with accrual starting on the date of hire
• Tuition Assistance
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more

Location: Backus Hospital (10309) — Shift: 3:00 pm-11:30pm, rotating weekends and holidays.