Mental Health Specialist - Full Time

Responsibilities

• Provides clinically competent case management services to clients as needed
• May include phone calls, communicating with patients and families, and completing forms or letters for the physicians regarding Social Security, disability forms, Leave of Absence, etc.
• Provide referrals and linkage to community-based services, and case management for patients and their families.
• Contribute to the development of individualized treatment plans, and encourage the compliance with treatment plan goals with respect to case management objectives.
• Participate in weekly clinical team meetings and document updates in client records
• Documentation of all encounters is completed in an accurate and timely procedure within program policies and procedures.
• Schedule translator or transportation services if needed.
• Coordinate with Financial Services department if necessary.
• Promotes a positive client experience, participates in service recovery, and encourages clients' feedback.
• Demonstrates competency in the provision of case management services.
• Completing discharges on the Electronic Medical Record (EMR)
• Work with supervisor, physicians, and therapists to identify clients that are not actively in treatment, complete the required documentation, and send a letter if needed.
• Information is extracted from our EMR and utilized to identify referral sources, time from referral to intake, and various other benchmarks.
• Complete reports at least monthly, working with clinical supervisor.
• Schedule appointments with the physicians, therapists, or nurse as needed.
• Adheres to HMH Organizational competencies and standards of behavior.
• Maintain confidentiality, accuracy of records, and quality of care.

Qualifications

• Education, Knowledge, Skills and Abilities Required: Bachelor's Degree in Psychology, Counseling or a related Human Services Area, or 10 plus years of relevant experience
• Communication and interpersonal skills, computer skills, letter writing
• Ability and willingness to travel locally
• Proficiency with Microsoft Office
• Strong organizational and time management skills