MENTAL HEALTH SECURITY SPECIALIST OPS - 60955508

About the role

This is a highly responsible and professional position serving as the Mental Health Security Specialist OPS within the Safety and Operations Division. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail.

Responsibilities

• Patrol grounds by foot or by vehicle for the protection and security of buildings, equipment, living areas, and fenced-in areas; inspect for hazards, contraband, unauthorized persons, and eloping residents.
• Conduct searches to find and retrieve missing and eloped residents. Assist in coordinating these searches with other agencies.
• Inspect and maintain all equipment assigned to the Security Department.
• Respond to calls for assistance or for emergencies relating to resident disturbances, CSU admissions, medical emergencies, fires and other types of disaster situations.
• Responsible for the physical control of combative residents.
• Operate the Welcome Center; log in visitors and staff, observe for unauthorized entry and all vehicles for items that should be bolted down or locked inside. Issue parking passes/decals and maintain appropriate records.
• Patrol for traffic and parking violations; issue department tickets to violators. Assist and monitor the flow of traffic control devices. Assist in the investigation of traffic accidents occurring on grounds.
• Conduct hospital-wide fire drills. Inspect fire extinguishers, fire alarms and warning devices. Participate in disaster preparedness drills.
• Conduct safety inspections of residents' living areas, their activity areas and staff offices looking for hazards or contraband. Make routine inspections of buildings in designated zones; conduct walk-throughs; check unoccupied areas and living areas in designated zones, watching for anything that may compromise the environment's safety and security.
• Serve as Centrex Operator. Duties include answering incoming local and long-distance telephone calls. Make proper connections to persons or offices via an on-line employee directory lookup with multiple search criteria. Place local and long-distance telephone calls for both staff and the people served. Maintain records of calls placed for the purpose of verification of billing.
• Operate a two-way radio communications system and paging system. Alert and/or dispatch Security staff, Emergency Response Team and other hospital staff as necessary. Obtain and log information necessary to provide response to emergencies.
• Provide escort of residents to and from institution terminals and other hospitals and mental health facilities. Assist Transportation with medical runs as needed.
• Participate as a designee in meetings, special projects, or special functions as appointed, representing the department in a professional and courteous manner.
• Provide feedback to the Shift Supervisor or Mental Health Security Chief as needed.
• Conducts training on Application of Restraints once a month. Conducts training for Two-Way Radio Utilization once a month.
• Performs other duties as assigned.

Qualifications

• A high school diploma or its equivalent and one year of experience providing for the safety and security of patients and/or staff in either a residential or outpatient mental health or acute care facility.
• Successful completion of a basic recruit training course or its equivalent can substitute for the required experience.
• Successful completion of college course work with a major course of study in one of the social, behavioral or rehabilitative sciences can substitute on a year-for-year basis for the required work experience.

Skills and Abilities

• Ability to perform investigations.
• Knowledge of basic investigative techniques.
• Ability to read, interpret and apply regulatory materials.
• Ability to use deductive reasoning.
• Ability to communicate effectively.
• Ability to conduct fact finding interviews.

Benefits

The State of Florida offers a highly competitive set of employee benefits including:

• Drug-Free workplace policy.
• Equal opportunity employer.
• Retirement plan.
• Health insurance.
• Flexible work schedule.
• Professional development opportunities.