Mental Health Quality Improvement Administrator (LMFT/LCSW/LPCC preferred)

Hybrid 3/2 schedule after successfully completing BACS' 90-day introductory period with satisfactory performance and achievement of all job-related goals and requirements.

About the role

The Quality Improvement Administrator (LMFT or LCSW preferred) audits BACS mental health charts to ensure compliance with all Medi-Cal Mental Health regulations, laws, and other external requirements, assuring that all clinical services are documented appropriately and exceed standards.

Responsibilities

• Performs clinical chart reviews, approvals, or denials of documentation.
• Participates in preparations for audits from regulatory agencies (e.g., Medi-Cal, HUD, etc.).
• Participates in user recommendations regarding chart review/utilization review processes, electronic medical records system, data collection/integrity for episodic data, and external chart audits/reviews.
• Tracks and conducts Documentation Certification Processes and collaborates with the Program Manager on performance and corrective action plans.
• Contributes to Internal Utilization Committee.
• Reviews and approves progress notes for all Medi-Cal programs as appropriate.
• Provides feedback and trend analysis based on note-writing standards.
• Prepares summary audit reports containing findings as well as the methodology used and recommendations for improvement.
• Additional duties as assigned.

Requirements

• LCSW, LMFT, or LPCC with current BBS registration preferred; BA required for non-BBS registered.
• Minimum 4 years of experience in social services.
• Experience with HIPAA, Medi-Cal, Community Care Licensing (CCL), and medical billing.
• Demonstrated intermediate proficiency in Microsoft Office (Word, Excel) and ability to type 45 WPM.
• Valid California driver’s license, personal vehicle, proof of personal vehicle insurance coverage, and the ability to drive for work. DMV printout required.

Benefits

• Competitive pay: $50/hr for LCSW/LMFT/LPCC or LCP, $30/hr for non-licensed.
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual (applies to company-sponsored plans only).
• 31 days off (PTO/holiday), increasing with tenure, includes your birthday off.
• +3% differential for tested ability in Sacramento County languages (Arabic, Cantonese, Farsi, Spanish, Vietnamese, Russian).
• 403b retirement plan with BACS matching contribution after one year of service.